18 Aug SIGA Slot Management
It’s a new era for SIGA. After more than 23 years in business, we are thrilled to become a true gaming operator as we finish taking over the management of all our of slot machines. This transition is on track to be complete in August 2019.
Since our inception, we relied on Western Canadian Lottery Corporation (WCLC) to manage our slot systems and technology. This was costly and not very efficient, as every machine, every request, had to go through this third party. We knew there had to be another way, and we were eager to do something new and challenging that would see us continue to provide cutting-edge technology and gaming products, and bring them faster to market – ultimately, delivering a better entertainment experience for our patrons.
In late November 2016, we launched our Slot Management Project. This was a massive undertaking that would see technical maintenance of slot machines and the day-to-day casino system management transfer from WCLC to SIGA, making us a true operator. This eliminated a major step in the process of getting products to market, and is leading to increased efficiencies, integrity and control over our gaming systems as we work directly with the system owner. The move also aligns with our guiding principle Miskâsowin, instilling a sense of pride in ourselves while furthering the professional development of SIGA’s family members by bridging knowledge gaps in the slot management operation.
This was a massive undertaking that would see technical maintenance of slot machines and the day-to-day casino system management transfer from WCLC to SIGA, making us a true operator. – Lionel Tootoosis, Senior VP Operations
We tested our new model with the successful opening of Gold Horse Casino, the first SIGA casino to launch with this centrally hosted model and without third party support for slot management. This marked a major achievement in our operating history.
To support this project and sustain proper management of our slot system, we had to create an entirely new team at SIGA, the Gaming Services team. Together with Gaming Services, many existing business units at SIGA and external partners, such as SLGA, Scientific Gaming, Grant Thorton, and WCLC, we were able to take over effective management of our slot machines – a game changer for SIGA’s operations.